Fitment Information

What does free mounting and balancing include? Does it include installation on my vehicle?

When you order a wheel and tire package, we’ll mount and balance them for free before shipping. Using advanced equipment, we attach the tires to the wheels and balance them. The process includes applying stick-on weights and fitting standard chrome valve stems. Additional balancing options, such as balance beads, are available at checkout for an extra fee. Please note, mounting and balancing do not cover installation on your vehicle; we recommend professional installation for the best results.

Do you guarantee fitment?

If you provide your vehicle’s year, make, and model, we guarantee that the correct bolt pattern will be shipped. For specific requirements like offset or size, consult one of our wheel experts to ensure compatibility. Before completing installation, we strongly recommend performing a full test fit of the wheels.

While we strive to ensure accurate fitment, customers are responsible for ensuring the wheels and tires fit their specific vehicle setup. Some enthusiasts make modifications to accommodate custom setups beyond manufacturer guidelines, such as trimming plastic or metal components.

To ensure accurate fitment, provide detailed vehicle information, including the year, make, model, and version (if applicable). This helps us verify the bolt pattern and select the correct TPMS sensors and lugs. While we guarantee bolt pattern fitment, TPMS compatibility, and proper lugs, modifications or custom setups may require additional adjustments.

For vehicles with modifications or uncertain fitment, visit our Contact Us page for personalized assistance. Be aware that oversized tires or wheels with a wide or high negative offset may require minor trimming. Custom-drilled wheels cannot be guaranteed for fitment, but if the manufacturer makes an error, we will assist in resolving the issue.

What is a test fit?

A test fit involves temporarily attaching the wheels to your vehicle to ensure proper alignment and clearance before final installation.

  1. Hand-tighten the lugs: Secure the wheel using hand tools only—avoid power tools at this stage.
  2. Check alignment: Confirm the studs match the bolt pattern, and ensure the wheel sits flush on the mounting surface.
  3. Inspect clearance: Spin the wheel by hand to check for contact with brake calipers, valve stems, or wheel weights.
  4. Test suspension and fender clearance: With the wheels resting on cardboard, lower your vehicle and slowly turn the steering wheel fully in both directions, inspecting clearance with fenders, suspension, and other components.
  5. Finalize installation: Once you’ve verified clearance, torque the lugs to the manufacturer’s specifications using hand tools.

Important: Items that show signs of use or damage, including mounted tires on wheel-only orders, are not eligible for return.

What if my purchase doesn’t fit?

If your purchase doesn’t fit, you can return the product, but return shipping costs and restocking fees may apply unless the issue is due to our error. Items must be in new, unused condition and any fitment issues should be detected during the test fit before driving.

If we made a mistake with your order, we’ll work with you to resolve the issue promptly. However, the responsibility for correct fitment lies with the customer.

Why doesn’t my purchase fit even though I used the website’s fitment tool?

If you receive open lugs instead of closed ones, it may be because the design of your wheel’s center cap requires open lugs for proper installation. In these cases, our warehouse updates the order to ensure compatibility.

Note: Customers are responsible for labor fees, additional costs, or damages incurred during installation or from incorrect use of products.

fitment questions
helpline
talk to our fitment guides
910-859-7665
Monday to Friday: 9AM - 6PM EST
Saturday: 9AM - 2PM EST
Sunday: Closed