SMS Terms & Conditions / Privacy Policy
Effective Date: 10.01.2025
Last Updated: 10.27.2025
At Seaside Customz (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with us online, or engage with our services—including when you opt in to receive SMS text messages from us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and other contact details provided through web forms, quote requests, or checkout pages.
- Vehicle Information: Year, make, model, trim, and other build-related details you voluntarily submit for fitment or quote purposes.
- Payment Information: Billing details collected securely through our payment processor (we do not store full credit card numbers).
- Technical Information: IP address, browser type, device type, and usage data collected via cookies or analytics tools to improve user experience.
2. How We Use Your Information
We use your information to:
- Process orders, quotes, and service requests.
- Send appointment confirmations, build updates, and delivery notifications.
- Communicate via SMS and email with important updates, promotions, or service reminders (only if you have opted in).
- Improve website performance, marketing effectiveness, and customer support.
- Comply with legal obligations and prevent fraud or misuse.
3. SMS Messaging & Consent
By providing your mobile number and opting in (through website forms, checkout pages, or verbal agreement), you consent to receive text messages from Seaside Customz.
These messages may include:
- Appointment reminders
- Order or build status updates
- Promotional offers or discounts
- Customer service communications
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying “STOP” to any message, or by contacting us directly at Sales@seasidecustomz.com.
We will not share or sell your phone number to third parties for marketing purposes.
4. Data Sharing & Disclosure
We do not sell or rent your personal information.
We may share limited data with trusted third parties only as necessary to:
- Process payments (e.g., payment processors)
- Deliver products or manage logistics (e.g., shipping carriers)
- Support digital marketing or analytics platforms (e.g., Google, Meta, GoHighLevel CRM)
- Comply with applicable laws or protect against fraud and misuse
- All partners are required to protect your data and use it only for authorized purposes.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined above or as required by law. You may request deletion of your data at any time by contacting us at Sales@seasidecustomz.com.
6. Your Privacy Rights
You have the right to:
- Access, update, or delete your information.
- Withdraw SMS or email consent.
- Request details about how your data is used and shared.
To exercise any of these rights, contact us at Sales@seasidecustomz.com or use the opt-out instructions provided in our communications.
7. Security
We implement industry-standard security measures—including encryption, access controls, and secure servers—to protect your personal information against unauthorized access, alteration, or disclosure.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a new “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Seaside Customz
www.Seasidecustomztireswheels.com
5217 Market St. Wilmington, NC 28405
📧 Sales@seasidecustomz.com
📞 910.859.7665